Our Team

Our staff are:

Tom True

Executive Director

Tom in an enthusiastic advocate of our history and heritage with experience working internationally in major cultural institutions including the British School in Rome.

Sara Bowie

Office and Retail Manager

Sara has a wealth of experience in successful arts management, from arts centers to the general management of Hay Festival, as well as her own independent gallery, which was recognized as a Centre of Excellence by the Crafts Council.

Mari Fforde

Activities and Learning Manager

Mari has over twenty years of experience in working with heritage and community projects as a director of a heritage consultancy. She has a long association with Hay Castle, having worked during the development phase of the renovation project.

Helen Furnell

Volunteer Coordinator

Helen has worked locally in a variety of retail roles most recently as Manager of Richard Booth’s Bookshop. She brings a special set of skills in customer service and staff training.

Rachel Ferrington

Facilities Manager

Rachel has been working in heritage and education for many years and has specialist skills in decorating and construction as well as a background in ceramics. She is well known around Hay as Girl Friday.