There is lift access to all floors apart from the cellar (the film in the cellar can also be seen on the iPads in the Reading Room).
There is an accessible toilet on the ground floor near the café and a further one on the first floor.
There is no parking at the Castle itself but you can park in the disabled bays at the top of the carpark in Oxford Road and there is level access across the zebra crossing and up our drive which has ramped access to the castle.
Please contact us to make prior arrangement for special access.
For the Hay Festival period May 26 to June 5 dogs are welcome on the lawn but we would ask you not to bring them in the building as it is too busy. Outside of the Festival our canine friends are welcome on the ground floor and in the café as well as in the grounds. Please do keep dogs on a lead at all times - thank you.